Delivery charges for dried flowers, home fragrance and wedding accessories.
**Info about Christmas delivery**
For UK delivery in time for Christmas, please order by midnight on Weds 18th Dec. All standard UK orders are sent by first class post or 24 hour courier depending on size. Highlands and Islands may take a little longer. Once we've cleared our workload, we'll then be going on holiday until the New Year. Any orders placed online while we're away will be processed as soon as possible on our return on 2nd Jan.
This site is for delivery to the UK.
You can also shop from Europe by emailing email@example.com with your requirements.
Standard UK shipping: £3.99 which generally takes about 4 working days for delivery.
Items are despatched within 1 to 3 working days
(with the exception of orders containing hand-tied dried flower bunches and bouquets marked "2 weeks" in the product description - handmade by us to order).
This cost applies to packages under 20Kg. We may contact you for additional delivery fees (charged at cost) for very heavy orders.
90% of orders are sent by first class Royal Mail which takes 1-2 working days from despatch. Parcels over about 5Kg and high value items within mainland Britain are usually sent by courier, depending on size and postcode, taking 1-2 working days (Highlands and islands may take a few days longer).
Delivery may occasionally take longer than stated due to circumstances outside our control.
Please note you may be required to sign for your delivery. If you are not likely to be home, you are welcome to give us a work or other delivery address. Couriers will often refuse to leave a parcel without a signature.
Customers asking for deliveries to be left unattended e.g. on the step or in a greenhouse do so at their own risk. We may not agree to refund or replace undelivered items in these circumstances.
Please note it is the customers responsibility to provide a valid delivery address. We will not accept liability if a parcel is lost due to an incorrect address or postcode supplied by the customer.
If ordering for an event, we recommend allowing extra time in case of queries or unforeseen circumstances.
Shipping on packages over 20Kg will be charged at cost.
Orders from elsewhere inside the EC
We are happy to accept orders on any items seen on our website. Shipping is charged at cost (minimum charge £3.99). Please e-mail us with your order so we can calculate shipping.
Orders from outside the EC
We are happy to consider orders from abroad, and shipping is charged at cost (minimum charge £3.99). Please e-mail us with your order so we can calculate shipping. However, some countries have strict import/export restrictions which apply to plant matter such as dried flowers and botanicals - contact us to see if we can help.
For example, we cannot currently accept orders from USA, Canada, New Zealand or Australia.